Smarter updates. Less chasing. Clearer planning.
NHP’s new Automated Backorder Report is here to help you stay ahead. This opt-in-only service gives you clear, proactive visibility into every open order line on your account so you can focus on your project, so you can spend less time chasing updates and more time keeping your project on track.
Delivered straight to your inbox at your preferred frequency, each report includes essential information like updated dispatch dates, remaining quantities, tracking links, and reserved stock status. Whether you’re managing delivery timelines or updating your team or customers, the report gives you the clarity you need to plan with confidence.
By opting in you’ll receive:
- Greater visibility and control over all open orders across your account
- Identify any issues early, allowing you to alert Customer Service so we can help you take action
- Partial shipments and tracking links to help you follow what’s already on the move
Choose your frequency:
- Daily
- Weekly
- Monthly
Opt-in today to start receiving your backorder report
Ensure your account is up-to-date
Update your preferences to ensure the right person is getting updated
Login Now Need help? Contact usRelated resources and news
NHP Enhances Order Confirmation Process for Greater Customer Transparency
15/05/2025 | 320 words, 1 minute readEffective from Monday, May 26, 2025, NHP will roll out an enhanced automated Order Confirmation email to all customers.
Customer-Driven Enhancements: NHP's New Price and Availability Tool
24/03/2025 | 370 words, 1 minute readWe’re constantly seeking ways to enhance our processes, products, and services to meet and exceed our customers' expectations.
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